Be Prepared for the Unexpected – Public Health Pearls of Wisdom

This project aimed to preserve the institutional memory of former health department employees with over 250 years of combined experience. These video-driven trainings serve to preserve the institutional memory of the health department by leveraging their undocumented knowledge, skills, experience, and expertise. Themes include cross-training, operations in crisis, the unexpected, and optimal communication. These public health pearls of wisdom are applicable to any health department and may offer a unique training tool to enable other health department staff to think and act creatively during a crisis, fiscal or emergent.