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Winter Storm Hernando

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To request assistance or provide information/situational awareness

TO REQUEST ASSISTANCE
call the Duty Officer at (413) 773-1502

TO PROVIDE INFORMATION ONLY
with no request for assistance from the Duty Officer email [email protected]

IT failures affecting certain major computer systems at hospitals and other health care facilities
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On Friday, July 19, 2024, around 3am, the Department of Public Health (Department) became aware of reported IT failures affecting certain major computer systems at hospitals and other health care facilities throughout the Commonwealth. This outage is affecting multiple sectors, worldwide. According to the latest information from CrowdStrike, these technology issues resulting from a corrupted CrowdStrike update.

CrowdStrike has provided instructions on how to restore impacted Windows devices. These instructions are posted to all Significant Events boards in MDPH WebEOC. End users should consult with their IT department.

EMERGENCY MANAGEMENT/SITUATIONAL AWARENESS LINKS

W MA HMCC Links

Facility Reporting Form
Duty Officer Reference Guide
Duty Officer Concept of Operations
State Agency Links
MA DPH OPEM Home Page
MA DPH WebEOC
MA DPH HHAN
MEMA Home Page
MEMA EMD Listing
MEMA Power Outage Map
Weather Links
National Weather Service – Norton
National Weather Service – Albany
Dave Hayes the Weather Nut
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